Dear guests,

 

We welcome you to Iolida Beach and the wonderful island of Crete.

We have prepared this directory to assist you in getting familiar with the hotel’s services and the facilities. Should you have any requests please don’t hesitate to contact reception.

 

We wish you an enjoyable stay.

USEFUL TELEPHONES

Reception:

0 / 1000

Marina Restaurant – Room Service:

1001

Bridge Pool Bar- Restaurant :

1003

To call another room:

Dial the room number

External Lines:

Dial 9 + the area code + the telephone number

Overseas call:

Dial 9 + 00

 

+ country code

 

+ area code(without 0)  + phone number

 

Bridge Pool Bar: Open every day 10:00-18:00

Marina Beach Bar: Open every day 09:00-24:00

Marina Restaurant:

Open every day 11:30-21:00

Lunch is served between: 12:30-14:30

Bridge  Restaurant:

Breakfast buffet is served between :  07:15-10:30

Dinner Buffet is served between : 18:30-21:00

 

 

 

Breakfast basket or lunch basket: please inform reception before 18:00 the day before.Free of charge.

Room Service: Available from 08:00 – 21:00/ Extra Charge 5 euro per service. ( The Room Service is not valid for All Inclusive guests( meals or drinks).

Check out time: Check out is at 12:00a.m. If you want to stay longer in your room please contact reception the day before your departure.

24-Hour Front Desk: currency exchange, car or bicycle rental, information and reservations for excursions, tours (guided or not), diving, riding, stamps. Flowers, secretarial services e.t.c.

Currency exchange: Available at the front office from 08:00-22:00.

Iron & Ironing Board: Available at Reception.

 

 

 

Safe deposit boxes: Please contact reception. Always use all of the locking devices provided.

Secure your valuables. The Hotel Management does not take any responsibility for values left non-secured in the room.

Laundry Facilities / Services: Dry cleaning & laundry service is available and can be picked up from your room.

Baby Cot: Available upon request.

Credit Cards: Visa, MasterCard & AMEX

Wake up calls: Please contact reception or dial 0.

Business assistance: Fax, laptop, internet & other business assistance services, please contact reception.

Room cleaning: 10:00 – 15:00

Change of Linen : Upon Request

Security: for your own security please keep the doors closed.

Wifi: All around the hotel , also in the rooms free of charge.

Luggage room: Available at the reception area.

Luggage Assistance from Reception to the room: Free of charge

Pillow Menu: Several choices on  extra charge

Fitness Room: Free of charge

Excursions / Car Rental, Motorcycle, Bike: Please contact Reception

Parking – Self parking is located in the Hotel basement: Available 24 hours a day, 7 days a week

Playground for children: Available from 9:00 – 20:00 by the sea side.

Annimation: Weekly animation program (ex. Greek Night/ Karaoke/ Aqua aerobic

Beach Towels: Charge 5 euro per week/ Towels can be changed maximum every second day from the reception.

 

We wish you a pleasant stay with us!